Job: Client Service Executive
Title Client Service Executive
Categories Ad Operations
Job ID London
Company United Kingdom
Country 2033558184
Postcode W1F 7AL
Location london
Type Full-time
Experience Executive
Salary £25,000
Job Description

Job title: Client Service Executive
Location: Central London
Salary: £25,000

Our client is seeking a client services superstar. You’ll be a key part of a small but expanding team, supporting the account managers and maintaining excellent relationships with our existing clients – some of the biggest media companies in the world.

We think this is a brilliant opportunity for someone to get stuck in and join a rapidly expanding company, with great potential to take on more responsibility and progress into Account Management as you develop your skills and experience with us.

The Role

  • The day-to-day administration that keeps the company ticking over
  • The on-boarding of new clients into the system, and helping them take their first steps into a brighter future with us
  • The response to calls and emails from our customers who need help and support in challenging situations
  • Problem troubleshooting, understanding the root cause, and feeding that back to the product team to improve our product

 Requirements

  • 1-2 years client support experience
  • Excellent relational skills – someone who feels comfortable communicating with clients at all levels, online and offline
  • Team player with a proactive, positive and enthusiastic attitude to work
  • Interested in advertising and ad tech industries
Start Date 2016-10-31
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